Solving the public services productivity puzzle In this report, our partners at Global Government Forum surveyed civil servants worldwide to understand how governments are tackling the challenge of improving productivity while delivering the services that citizens need. In this report you will learn more about: The productivity imperative. A multipronged approach for a multifaceted challenge. How data and AI can boost public service productivity. Key takeaways. 43% of civil servants said their organization had introduced training and development programs in the last year to boost productivity. In partnership with: Microsoft