Forrester: How Today’s Commerce Leaders are Approaching Unified Payments

How to drive growth and improve customer experience with unified payments

Customer expectations are evolving, but fragmented payment systems are holding businesses back. While 77% of business leaders want to personalize customer experiences to keep up, 43% can’t due to outdated tools.

Explore insights from a 2025 Forrester Consulting study commissioned by Stripe, based on input from 300+ global commerce leaders. Learn how leaders are navigating consumer trends, get actionable tips to differentiate your business, enhance customer experiences, and fuel growth with unified payments.

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Forrester: How Today’s Commerce Leaders are Approaching Unified Payments